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Intercultural Collaboration Workshop

Turn cultural differences into strategic advantage, not frustration.

lego mini figures on brown wooden table_

The Challenge

Your team is global. You have engineers in India, designers in Germany and Brazil, product managers in the US, and leadership in Austria. On paper, this diversity is your strength.

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In reality? It's a daily source of friction.

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The Germans think the Americans take too long to explain their viewpoint. The colleagues in the US wonder why the Germans don't respond to their emails when they are on vacation or there is a national holiday. The Brazilians wonder why everyone makes such a big deal when they join a meeting 5 or 10 minutes late. The Indians feel wonder why the Europeans aren't interested in building a relationship. The Austrians wonder why people discuss challenges so openly. 

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Meetings are awkward. Decisions take forever because everyone communicates differently. Conflicts simmer under the surface because people don't know how to address issues across cultures. Work suffers because people stick to their cultural comfort zones instead of truly collaborating.

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The problem isn't the diversity. It's that no one understands how cultures differ systematically.

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You've probably heard generic advice like "be respectful" or "embrace difference." But that doesn't help when:

  • One colleague thinks their manager's direct feedback feels like a knife in the back

  • Another colleague says exactly what they think clearly but their teammate uses a lot of nuance and hidden messages

  • The manager makes decisions for the entire team while the team expects to at least be asked their opinion

  • Punctuality is extremely important to some colleagues but far less to others

  • There seems to be no trust but nobody can quite explain why

 

You need a framework to understand HOW cultures differ, not just that they do.

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This workshop uses Erin Meyer's Culture Map — a research-backed framework with 8 specific dimensions where cultures vary. Once you understand where your culture and your colleagues' cultures fall on these dimensions, everything clicks. Behaviors that seemed confusing or frustrating suddenly make sense. And you can adapt your approach strategically, not just "try to be sensitive."

What You'll Learn

By the end of this workshop, your team will be able to:

  • Understand the 8 Culture Map dimensions - Erin Meyer's research-backed framework showing exactly where cultures differ: Communicating, Evaluating, Persuading, Leading, Deciding, Trusting, Disagreeing, and Scheduling

  • Map your own cultural position - Discover where your culture falls on each dimension and understand your default assumptions about "the right way" to work

  • Map your colleagues' cultures - Understand where your team members' cultures fall and why they behave the way they do

  • Recognize cultural clashes before they happen - Identify which dimension differences are causing friction on your team

  • Adapt your communication style - Adjust between low-context and high-context communication depending on your audience

  • Give and receive feedback across cultures - Navigate the difference between direct negative feedback cultures and indirect negative feedback cultures

  • Make decisions effectively across cultures - Bridge consensual vs. top-down decision-making styles

  • Build trust strategically - Understand task-based vs. relationship-based trust and adapt your approach

  • Navigate disagreement constructively - Work with cultures that confront vs. cultures that avoid confrontation

  • Manage time and scheduling expectations - Bridge linear-time and flexible-time cultural approaches

How It Works

LEARN: The 8 Culture Map Dimensions

You'll learn Erin Meyer's Culture Map framework in detail:

The 8 dimensions where cultures differ:

  1. Communicating: Low-context (explicit) ↔ High-context (implicit)

  2. Evaluating: Direct negative feedback ↔ Indirect negative feedback

  3. Persuading: Principles-first ↔ Applications-first

  4. Leading: Egalitarian ↔ Hierarchical

  5. Deciding: Consensual ↔ Top-down

  6. Trusting: Task-based ↔ Relationship-based

  7. Disagreeing: Confrontational ↔ Avoids confrontation

  8. Scheduling: Linear-time ↔ Flexible-time

PRACTICE: Map Your Team's Cultures

We work with your actual team's cultural mix:

  • Self-discovery: Participants explore where their own culture falls on each dimension​

  • Team mapping: Map where each team member's culture falls, visualize your team's cultural diversity, identify where the biggest gaps exist, understand why specific interactions have been difficult

  • Share experiences: Participants share real stories, discuss cultural clashes they've experienced, learn from each other's perspectives and experiences

  • Real-world examples: I provide concrete examples, successful strategies for bridging differences, how other teams have navigated similar challenges

  • Practice bridging strategies: Apply what you learned, role-play scenarios based on your team's specific dimension gaps, practice adapting communication for different audiences

TOOLKIT: Culture Map Resources

Your team leaves with practical tools:

  • Culture Map framework overview (all 8 dimensions)

  • Cultural positioning guide

  • Self-assessment: Where do you fall on each dimension?

  • Team cultural map template (plot your team)

  • Bridging strategies for each dimension

  • Communication adaptation guide

  • Meeting protocol templates for diverse teams

  • Decision-making process frameworks

FOLLOW-UP: Coaching Support

Included in full-day workshops:

One 60-minute coaching call 30 days after the workshop to troubleshoot real intercultural situations, refine team protocols, and address challenges that arose.

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Optional for half-day workshops: Add coaching support for €700

Who Should Attend

Ideal Participants:

  • Global teams with members across multiple countries/cultures

  • Cross-border project teams working across cultural boundaries

  • Managers leading diverse teams with significant cultural variety

  • Executives overseeing international operations

  • Anyone working regularly with colleagues, clients, or partners from different cultures

 

This Workshop Is Perfect If:

  • Your team has cultural friction causing misunderstandings or conflicts

  • You're forming a new global team and want to set a strong foundation

  • Collaboration across cultures is awkward or ineffective

  • Decisions are slow because of cultural differences in decision-making norms

  • Innovation is suffering because people aren't leveraging diverse perspectives

  • You're expanding internationally and need cultural awareness

Format Options

HALF-DAY DISCOVERY

4 hours

Best for:

Introduction to Culture Map with focus on 4 key dimensions

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What's covered:

  • Introduction to Culture Map framework

  • Deep-dive into 3-4 most relevant dimensions for your team (typically: Communicating, Evaluating, Deciding, Trusting)

  • Team cultural mapping exercise

  • Participant sharing and discussion

  • Basic bridging strategies

  • Essential toolkit provided

 

Schedule: Single 4-hour session

 

Investment:

In-person: €4,000-€4,500

Virtual: €3,500-€4,000

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Note: Half-day focuses on the dimensions most relevant to your team's specific challenges, not all 8.

FULL-DAY MASTERCLASS

8 hours

Best for:

Comprehensive exploration of all 8 Culture Map dimensions

 

What's covered:

  • Complete Culture Map framework (all 8 dimensions)

  • Deep exploration of each dimension with examples

  • Full team cultural mapping across all dimensions

  • Extended participant sharing and real-world examples

  • Bridging strategies for all 8 dimensions

  • Role-play practice for challenging scenarios

  • Team protocol development

  • Comprehensive toolkit

  • 30-day follow-up coaching call (included)

 

Schedule: Single 8-hour day or 2x 4-hour sessions

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Investment:

In-person: €7,000-€8,000

Virtual: €6,000-€7,000

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Recommended: Full-day allows proper depth for all 8 dimensions and more practice time.

Pricing varies based on team size, number of cultures represented, and customization level.

What's Included

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Every workshop includes:

  • Pre-workshop cultural assessment of your team (optional)

  • Customization to your team's specific cultural mix

  • Interactive learning sessions

  • Practice with your team's real cultural dynamics

  • Digital toolkit (frameworks, templates, resources)

  • All materials provided after workshop

  • 30-day follow-up coaching call (full-day only)

 

Optional Add-Ons:

  • Pre-workshop individual cultural assessments (€50/person)

  • 30-day coaching call for half-day workshop (+€700)

  • Team cultural charter development session (+€2,000)

  • Follow-up team coaching at 60 days (+€2,500)

  • Train-the-trainer for internal delivery (+€4,000)

Delivery Options

Image by FORTYTWO

IN-PERSON

  • Best for intact teams building cross-cultural understanding together

  • Facilitates vulnerable conversations about cultural assumptions

  • Travel included within region

Image by Chris Montgomery

VIRTUAL

  • Perfect for globally distributed teams (you're already virtual!)

  • Can accommodate multiple time zones with adjusted schedule

Image by Parabol | The Agile Meeting Tool

HYBRID

  • Works well when some team members are co-located and others remote

  • Mirrors your actual working environment

Language: English

Group Size: Recommended for up to 5-20 participants (larger groups available upon request)

Location: Available globally. I am based in Lower Austria but travel throughout Europe and internationally as needed

Travel: For in-person workshops, travel costs will be added if applicable (ÖBB 2nd class or mileage €0.42/km within Austria; international travel costs quoted separately)

Want to Deliver This Workshop Internally as Teams Grow?

For global organizations that regularly form new international teams or onboard people into diverse teams, training internal facilitators to deliver this workshop makes sense.

What's Included

2-Day Intensive Training

Day 1: Experience the full-day Masterclass workshop 

Day 2: Facilitator training session

Internal Delivery Approval

Unlimited workshop sessions within your organization for internal leadership development​​

Complete Facilitator Guide

Step-by-step delivery instructions, timing, facilitation tips.

All workshop materials

Post-Training Support

Two 60-minute coaching calls within 3 months to answer questions and refine delivery​

Investment: €4,000 (one-time) for train-the-trainer program + investment for the Masterclass

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Best for:

  • Global organizations forming new international teams regularly

  • Companies with distributed workforces across multiple countries

  • Businesses with internal diversity, equity & inclusion (DEI) or HR teams

  • Organizations wanting to embed intercultural training in onboarding

 

Important: Intercultural facilitation requires cultural sensitivity and awareness. I'm selective about training facilitators for this workshop and typically require they have some multicultural experience themselves or DEI training background.

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Note: Train-the-trainer includes license to deliver internally only (not for external clients/consulting).

Volume and Multi-Team Pricing

Planning to roll this workshop across multiple teams or departments? Take advantage of these cost-saving options:

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Volume Discount: Book 2 or more workshops, receive 10% off the second workshop

Perfect for organizations wanting to train multiple teams or offer different package levels to different groups.

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Multi-Team Pricing: Run the same workshop for additional teams within 3 months, receive 25% off each additional session

Ideal for companies wanting to create consistent cultural awareness across the organization. Since the content is already customized for your team cultures, subsequent sessions with the same participant profile are more efficient to deliver.

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Example: Discovery package for Team 1: €4,000 | Team 2: €3,000 | Team 3: €3,000

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Note: Discounts cannot be combined. Multi-team pricing requires workshops to be scheduled within a 3-month period addressing substantially similar change contexts.

What Participants Say

Dennis A., Project Manager
Global Software Team

This workshop completely reframed how we work together. We went from blaming each other for being 'difficult' to understanding that we just have different cultural norms. Our team cohesion improved immediately.

Bernhard T., Engineering Manager
Tech Company

As an Austrian leading a team across India, Germany, and the US, I was constantly frustrated by 'communication problems.' Turns out, I was the problem. I wasn't adapting my style. Kelly gave me practical tools to bridge cultural differences.

Thomas Y., VP Global Ops
SaaS Company

We run this workshop for every new global team we form. It prevents so many issues before they start. The investment pays for itself in avoided conflict and faster collaboration.

FAQ

Our team gets along fine. Do we really need this?

Maybe not! But "getting along" and "collaborating effectively" are different. Many teams are polite but aren't leveraging their diversity for innovation, or they're avoiding difficult conversations because they don't know how to navigate cultural differences. If collaboration feels surface-level or innovation is lacking, there's likely untapped potential.

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What if some team members resist the idea that culture matters?

Common, especially in cultures that emphasize individualism over group identity. The workshop addresses this by showing how cultural patterns show up even when we think we're "just being ourselves." Once people see the patterns in their own behavior, resistance typically decreases. We focus on practical application, not academic theory.

 

We have many cultures represented. Can one workshop cover everything?

Yes! The Culture Map framework is designed exactly for this. Instead of teaching specific "dos and don'ts" for each culture (which would be impossible and stereotyping), you learn the 8 dimensions where ALL cultures vary. Once you understand the framework, you can figure out how to work with ANY culture, not just the ones covered in the workshop. The framework is the tool; you apply it to any cultural interaction.

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Can this help with client relationships across cultures?

Absolutely. While the workshop is designed for internal teams, the frameworks apply to any cross-cultural interaction: clients, partners, vendors. Many participants report improved client relationships after understanding cultural dimensions.

 

What about generational or regional differences within the same country?

The frameworks primarily address national/ethnic cultural differences, but principles apply to other types of diversity (generational, regional, professional). For example, the "high-context vs. low-context" framework helps understand communication differences between engineers and marketers, not just between cultures.

Ready to Turn Cultural Diversity Into Strength?

Three-Step Process

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Step 1: Schedule Free Consultation (45-60 minutes)
We'll discuss your team's cultural composition, current challenges, and whether half-day or full-day makes sense. Optional: Complete a brief team cultural assessment before our call.

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Step 2: Book Your Workshop
I'll send a proposal customized to your team's cultural mix, with agenda and pricing. Once confirmed, I handle preparation.

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Step 3: Workshop Delivery + Follow-Up
I deliver the workshop (in-person or virtual), provide all materials, and schedule your 30-day coaching call (full-day format).

Optional Enhancements

The Culture Map Basic Book (Paperback)

Printed English copy for continued learning

€20/copy

The Culture Map Business Book (Hardcover)

Premium printed English copy

€40/copy

Follow-Up Coaching Session

1:1 or small group coaching call 2-4 weeks after the workshop to reinforce learning and address implementation challenges

€400/session

Implementation Toolkit (PDF)

Comprehensive 50-page resource package to ensure lasting behavior change.

  • Implementation Guide (30 pages): Complete with all 8 cultural dimensions, micro-learning activities, 5 real-world scenarios with solutions, 30-day implementation plan, and progress tracker

  • Manager's Supplement (20 pages): Exclusive leadership resource with facilitation scripts, cultural conflict coaching framework, leadership adaptation strategies, and team charter template

  • Templates: Team Cultural Charter, Personal Action Plans, Progress Tracker, Meeting Protocols

This toolkit transforms workshop insights into daily practice with structured guidance for both individual contributors and team leaders. 

€500

Sustainment Package (Bundle and Save €50!)

Implementation Toolkit + Follow-up Coaching Session

Ensure your team successfully applies what they learned with ongoing support and resources

€850

Stop Letting Cultural Difference Create Friction

Give your global team the cultural intelligence to collaborate effectively across borders. Book your Intercultural Collaboration workshop today.

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