Guide Critical Transformation

Expert Partnership for High-Stakes Changes That Must Succeed

When you're facing a complex transformation that could make or break strategic objectives - M&A integration, ERP implementation, large-scale restructuring - you need specialized expertise and proven methodology.

I provide hands-on strategic partnership to execute successfully while building your team's capability for future changes.

When You Need Expert Guidance

You're facing a transformation where:

Stakes are high: Failure would have serious business consequences
Timeline is aggressive: You need to execute quickly and can't afford missteps
Complexity is significant: Multiple stakeholders, geographies, systems, or cultural dynamics
Internal expertise is limited: Your team hasn't led this type of change before
Risk must be managed: You need someone who's navigated these challenges successfully

This isn't about outsourcing the transformation. It's about strategic partnership that transfers capability to your team while ensuring successful execution.

Transformation Types I Guide

M&A Integration & Cultural Alignment

The challenge: Bringing together organizations with different cultures, systems, and ways of working while maintaining business continuity and capturing synergies.

What I help with:

Integration strategy and sequencing
Cultural assessment and alignment planning
Stakeholder engagement across both organizations
Communication frameworks that reduce uncertainty
Quick wins that build confidence in the integration
Retention of key talent through transition

Recent example: Guided post-merger integration for banking organization, 50+ leaders across 4 countries. Completed integration in 10 months vs. projected 18 months, with cultural integration framework now used across all future acquisitions.

Digital Transformation & Technology Implementation

The challenge: Implementing new technology while ensuring people actually adopt and use it effectively.

What I help with:

Readiness assessment and gap analysis
Change impact analysis by stakeholder group
Training strategy that goes beyond "how to click buttons"
Communication that connects technology to business value
Adoption tracking and intervention strategies
Sustainment planning to prevent reverting to old systems

Common scenarios: ERP implementations, Microsoft 365 rollouts, Dynamics 365 deployment, HRIS system changes, digital workflow automation

Organizational Restructure & Redesign

The challenge: Changing organizational structure, reporting relationships, or operating model without destroying morale or losing critical people.

What I help with:

Change rationale and business case communication
Stakeholder engagement strategy (especially those negatively impacted)
Transition planning and timeline development
Role clarity and decision rights frameworks
Managing uncertainty and resistance
Rebuilding team cohesion post-restructure

Common scenarios: Downsizing, reorganization, centralization/decentralization, span-of-control changes, function elimination or consolidation

Strategic Repositioning & Business Model Change

The challenge: Fundamentally changing how your organization operates, delivers value, or goes to market.

What I help with:

Vision clarity and strategic narrative
Leadership alignment on new direction
Stakeholder engagement across the organization
Capability building for new ways of working
Managing identity shift and cultural implications
Phased transition from old to new model

Common scenarios: Market repositioning, new business model adoption, shift from product to service, geographic expansion, strategic pivot

Process Redesign & Operational Transformation

The challenge: Changing core business processes while maintaining operations and ensuring new processes actually get followed.

What I help with:

Current vs. future state analysis
Stakeholder input and co-design
Implementation planning and pilot strategy
Training and capability building
Monitoring and course correction
Embedding new processes into daily operations

Common scenarios: Process standardization, operational excellence initiatives, workflow redesign, policy and procedure changes

How This Partnership Works

We work together using my proprietary PATH Framework as our guide.

PHASE 1: PREPARE

Build Alignment and Readiness (Weeks 1-4)

Establish the foundation for successful execution

What I do:

Understand your transformation context, objectives, and constraints
Assess organizational readiness and identify risks
Align leadership on vision, success criteria, and approach
Develop transformation strategy and roadmap
Design stakeholder engagement and communication frameworks
Create governance structure and decision-making processes

Deliverables:

Transformation strategy document
Stakeholder analysis and engagement plan
Communication framework and messaging
Risk assessment and mitigation strategies
Project plan with milestones and success metrics
Governance charter

Your team involvement: High - this is strategic alignment work that requires leadership participation

PHASE 2: ACTIVATE

Launch with Engagement and Momentum (Weeks 5-8)

Shift from planning to action while building awareness and buy-in

What I do:

Launch communication to build awareness and understanding
Engage stakeholders through workshops, forums, and one-on-ones
Equip managers to support their teams through the change
Establish feedback mechanisms and listening posts
Create early wins that build confidence
Monitor sentiment and address concerns proactively

Deliverables:

Communication materials (announcements, FAQs, talking points)
Manager enablement toolkit and coaching
Stakeholder workshop facilitation
Feedback analysis and response strategies
Quick win identification and celebration

Your team involvement: Medium-high - managers need to actively engage their teams with my support

PHASE 3: TRANSFORM

Execute and Adapt in Real-Time (Weeks 9-20+)

Implementation with continuous support and adjustment

What I do:

Guide implementation with ongoing course correction
Provide change leadership coaching for executives and managers
Monitor adoption and intervene when people aren't following through
Manage resistance and address barriers as they emerge
Keep momentum building through visible progress
Adjust approach based on what's working/not working

Deliverables:

Ongoing coaching and strategic guidance
Adoption tracking dashboards
Resistance management interventions
Progress communications
Course correction recommendations
Issue resolution support

Your team involvement: High - this is where your team executes with my strategic guidance and support

PHASE 4: HARNESS

Embed and Continuously Improve (Weeks 20-28+)

Ensure changes stick and become "the way we work"

What I do:

Establish sustainment mechanisms so changes don't fade
Build continuous improvement processes
Transfer capability to your team for ongoing ownership
Create measurement systems for long-term tracking
Celebrate success and capture lessons learned
Plan transition to your team's full ownership

Deliverables:

Sustainment plan and ownership assignment
Continuous improvement framework
Long-term metrics and tracking
Lessons learned documentation
Capability transfer completion
Transition plan

Your team involvement: Increasing ownership as I step back

What You Get Throughout the Engagement

Strategic Partnership

Direct access to me for questions, decisions, and problem-solving
Strategic guidance based on 20+ years navigating complex transformations
Honest counsel on what's working and what needs to change
Objective perspective without internal politics

Proven Methodology

The Momentum TransforMate Ecosystem (MTE) adapted to your transformation
The PATH Framework (Prepare, Activate, Transform, Harness) guiding the journey
ChangeOps Toolkit with assessments, templates, and implementation guides
Frameworks customized to your organizational context

Executive & Manager Coaching

One-on-one coaching for transformation leaders
Manager enablement to support their teams effectively
Leadership team alignment and conflict resolution
Change leadership skill development

Hands-On Implementation Support

Not just slide decks - actual execution partnership
Workshop design and facilitation
Communication development and delivery
Resistance management and barrier removal
Real-time problem-solving

Capability Transfer

Your team learns by doing, not just watching
Frameworks and tools become yours to use on future changes
Knowledge capture so learning doesn't leave when I do
Building confidence for your team to lead next time

Typical Outcomes

Based on patterns from organizations I've partnered with on critical transformations:

Execution Success

On-time, on-budget delivery with adoption targets met
Business benefits realized, not just projected on paper
Stakeholder satisfaction 4.0+ out of 5 (measured)
Fewer surprises through proactive risk management

Adoption & Sustainment

70-85% adoption within first 3 months (vs. typical 40-50%)
Changes still embedded 12 months later (vs. fading after 3-6 months)
People actually using new systems, processes, or ways of working
Resistance managed before it becomes major obstacle

Capability Building

Your team equipped to lead similar changes independently
Managers more confident navigating change with their teams
Frameworks and tools remain for future use
Lessons learned captured and applied to next transformation

Cultural Impact

Confidence boost from successful execution
Trust built through transparent communication and follow-through
Change resilience increased for future transformations
Success story that helps with next change initiative

Important caveat: Outcomes depend on organizational commitment, leadership engagement, and execution quality. I provide expertise, methodology, and partnership - but your organization puts in the work and owns the results.

Investment and Engagement Structure

Typical engagement: 3-12+ months depending on transformation complexity

Investment range: €15,000 - €150,000+

Small-scale transformations (single team, limited scope): €15K-€35K
Medium-complexity (department, moderate stakeholders): €35K-€80K
Large-scale (enterprise-wide, high complexity): €80K-€150K+
Extended partnerships (12+ months): Custom structures

What determines investment:

Scope: How many people, teams, or functions affected
Complexity: Number of stakeholders, geographies, systems, cultural dynamics
Timeline: Compressed timelines require more intensive support
My involvement level: Strategic advisory vs. hands-on execution support
Duration: 3 months vs. 12 months engagement

What's included:

All four phases of the PATH Framework
Strategic guidance and hands-on support throughout
Executive and manager coaching
Stakeholder workshop facilitation
Communication development support
Adoption tracking and intervention
Capability transfer to your team

What's typically NOT included:

Your team's time or internal resources
Technology costs, vendor fees, or other transformation expenses
Travel expenses (billed separately if significant international travel)
Large-scale training delivery (can be included but affects pricing)

Payment structure options:

Phased payments tied to milestones
Monthly retainer for ongoing partnership
Hybrid approaches based on your procurement needs

How This Compares to Large Consulting Firms

What Large Firms (McKinsey, Deloitte, etc.) Provide:

Large teams with specialized expertise
Established frameworks and methodologies, typically generic and one-size-fits-all
Resources to handle massive transformations
Brand credibility for internal approval

Cost: €300K-€1M+ for major transformations

Approach: Team-based delivery, often more detached from execution

What I Provide:

Direct access to 20+ years of transformation expertise
Hands-on partnership, not just recommendations or slide decks that nobody looks at
Customized approach adapted to your specific context
Capability transfer built into the engagement

Cost: €15K-€150K+ depending on scope

Approach: Personal partnership, deeply involved in execution

When to Choose Large Firms:

Massive enterprise-wide transformations (10,000+ people)
Need specialized technical expertise I don't have
Political need for big-name brand credibility
Budget is available and procurement process requires it

When to Choose Me:

Medium- to high-complexity transformations where personal partnership adds value
Want direct access to senior expertise (not junior consultants)
Value capability transfer over just execution
Need cost-effective expertise without sacrificing quality
Prefer collaborative partnership over detached advisory

Who This Partnership Is For

Organizations that should engage me for transformation execution:

Face complex, high-stakes transformation that can't fail
Need specialized expertise your team doesn't have
Value hands-on partnership over just recommendations
Want capability transfer, not just execution
Have realistic timeline (3+ months minimum)
Leadership committed to active sponsorship

You'll get maximum value if:

Leadership is genuinely committed, not just delegating
You're willing to make tough decisions when needed
You value honest counsel over being told what you want to hear
You see this as partnership, not vendor relationship
You want your team to learn and grow through the process

This probably isn't the right fit if:

You just need someone to execute while you stay hands-off
You want recommendations without implementation support
You need massive consulting team resources
Timeline is unrealistically compressed (less than 8-10 weeks)
Leadership isn't willing to actively sponsor the change

Can I Do Both: Build Capability AND Execute Transformation?

Yes. Many organizations take a hybrid approach.

Common scenario: You're facing a critical transformation NOW (need execution support) but also recognize you need to build long-term capability.

Hybrid engagement structure:

Execute the critical transformation using my hands-on partnership
Build capability simultaneously - your team learns methodology while executing
Strengthen specific dimensions based on what the transformation reveals (e.g., governance, change champion network)
Emerge stronger - transformation succeeds AND you've built infrastructure for next time

Investment: €80K-€200K+ for 6-12 month combined engagement

Benefit: You get both immediate execution success and long-term capability building. The transformation becomes the vehicle for developing your team's skills.

Learn More About Building Capability

Frequently Asked Questions

Will you just execute the transformation for us, or will our team be involved?

Your team will be deeply involved. I'm not an outsourced execution arm - I'm a strategic partner who works alongside your team. You'll do the work with my guidance, coaching, and support. This approach builds your capability for next time.

What if the transformation is in an industry or technical area you don't know well?

I bring change expertise, not technical expertise. I've guided transformations across industries I didn't know deeply (banking, healthcare, manufacturing, construction, telecommunications) because transformation challenges are similar even when technical domains differ. If you need deep technical expertise, I partner alongside your technical leads or your other vendors.

Can you start immediately? Our transformation kicks off in 2 weeks.

Possibly, depending on my current commitments. But highly compressed timelines often indicate inadequate planning. I'll be honest about whether your timeline is realistic or if you're setting the transformation up for failure. Sometimes the best advice is to adjust the timeline rather than rush into execution.

What if we don't have budget for the full engagement?

We can phase the work. Many organizations start with Phase 1 (strategy and planning, €15K-€25K) then expand to execution support once they've secured additional budget or demonstrated early value. Or I can provide strategic advisory at key milestones rather than full hands-on partnership.

How do you handle resistance from our team?

Resistance is normal and often indicates legitimate concerns. I don't "overcome" resistance - I understand it, address root causes, and help leaders respond effectively. Sometimes resistance is a signal that the change approach needs adjustment. I bring objectivity and proven approaches for working through difficult dynamics.

What if our transformation fails despite your support?

Transformation success depends on many factors - some within my control, many not. I can't guarantee success, but I can guarantee: proven methodology, strategic guidance based on experience, honest counsel about what's working/not working, and partnership throughout. If the transformation is failing, I'll tell you why and what needs to change, even if that's uncomfortable to hear.

Do you work on-site or remotely?

Hybrid. Critical phases (leadership alignment, stakeholder workshops, key decisions) benefit from on-site presence. Ongoing support, coaching, and check-ins work well remotely. We'll design the right balance based on your transformation needs and geography.

What Organizations Say

"Kelly facilitated our post-acquisition integration workshops for over 50 leaders across 4 countries. Her cultural intelligence helped us reduce friction and accelerate team cohesion. The integration completed with higher satisfaction rates than we originally anticipated."

— Marcos A., Senior VP, Mid-Size European Bank (M&A integration)

"Our team was experiencing too many conflicts during a major restructure. Kelly listened to the real issues, designed and facilitated a workshop that helped us uncover root problems. By the end, we were all rowing in the same direction."

— Silvia S., Senior Head of Wholesale, European Telecom (Organizational restructure)

"Kelly pushed us to think differently about our HRIS implementation. Instead of just training people on the system, she helped us understand the change impact and involve stakeholders effectively. Our adoption rates were 40% higher than our previous technology rollout."

— Tim L., VP Operations, Mid-Size German Manufacturing (Digital transformation)

First Step: Schedule a Free Consultation

Let's start with a strategy session to understand your transformation, assess fit, and discuss how advisory support could de-risk your initiative.

Not sure if you need expert partnership for your transformation?

Schedule a free 1-hour consultation. I'll help you think through:

Whether your transformation is complex enough to warrant external expertise
What level of support would be most valuable (strategic advisory vs. hands-on partnership)
Whether my approach fits your transformation needs
What realistic timeline and investment would look like
What alternatives you should consider

No pressure. No sales pitch. Just honest conversation about what your transformation needs and whether I'm the right partner.

After our conversation, you might:

Engage me for full transformation partnership
Start with strategic advisory for planning phase
Decide your team can handle it with limited support
Realize you need different expertise than I provide
Get clarity on what success requires

Schedule a Consultation

Or have specific questions about your transformation?

Email me directly: kellybgeyer@gmail.com

Based in Austria | Working with organizations across Europe and globally